Privacy Policy

Scope & Who We Are

Grubbio is a platform that helps restaurants, cafes, bars, food trucks, and other food businesses create Brand Pages, publish Smart Menus, and collect customer reviews — all optimized for mobile and search engines.

This Privacy Policy applies to information collected through grubbio.com, all related subdomains, and any Brand Pages or Menu Pages hosted on the platform. By using Grubbio, you agree to the practices described below.

Information We Collect

Information You Provide

• Contact information (name, email address, phone number)
• Listing and business details (restaurant name, address, category, hours, description)
• Menu content (dish names, descriptions, prices, photos)
• Reviews, ratings, and photos you submit
• Messages you send through our contact or support channels

Information Collected Automatically

• IP address and approximate location
• Device type, operating system, and browser information
• Pages visited, features used, and usage patterns
• Referring URLs and search terms

Information From Third Parties

We may receive publicly available business information from third-party sources to help create or improve listing accuracy on the platform.

How We Use Information

• Provide, maintain, and improve Grubbio's services
• Publish Brand Pages, Menu Pages, and listing details at your request
• Display reviews, ratings, and photos publicly on the platform
• Detect and prevent fraud, spam, and abuse
• Analyze usage trends and troubleshoot technical issues
• Respond to support requests and send service-related communications
• Comply with legal obligations

User-Generated Content & Public Visibility

Reviews, ratings, and photos you post on Grubbio are publicly visible on the relevant Brand Page or Menu Page. Other visitors and search engines may access this content.

Please do not include sensitive personal information (such as financial details, government IDs, or health information) in your reviews or public submissions.

If you believe content should be removed or need to report an issue, please contact us.

Cookies & Tracking

Grubbio uses cookies and similar technologies to keep the platform running smoothly.

• Functional cookies: Remember your preferences and keep you signed in.
• Analytics cookies: Help us understand how visitors use the site so we can improve it.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect some features of the platform.

Sharing & Disclosure

We do not sell your personal information. We may share information in the following circumstances:

• Service providers: Trusted partners who help us with hosting, analytics, email delivery, and platform operations.
• Legal requests: When required by law, court order, or government request.
• Business transfers: In connection with a merger, acquisition, or sale of assets.
• With your consent: When you have given us explicit permission.

Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Some content you have posted publicly (such as reviews or photos) may remain visible on the platform unless you request its removal.

Security

We use reasonable technical and organizational safeguards to protect your information against unauthorized access, loss, or misuse.

However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your data to the best of our ability.

Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access, correct, or delete your personal information
• Opt out of marketing emails (if applicable)
• Manage cookie preferences through your browser settings
• Request removal of content you have posted

To exercise any of these rights, please contact us.

Children's Privacy

Grubbio is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such data, we will take steps to delete it promptly.

International Transfers

Your information may be processed and stored in countries where our service providers operate. These countries may have different data protection laws than your own. By using Grubbio, you consent to the transfer of your information to these locations.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be posted on this page with a revised "Last updated" date. Your continued use of Grubbio after any changes indicates your acceptance of the updated policy.